Once a student-developed product goes into productive use, the customer may require occasional technical support to fix a bug or add a new feature.
NPFI provides pro bono technical support for any non-profit using one of the following student-developed software products:
Any for-profit organization using one of these products may receive NPFI technical support for an individually-negotiated modest fee.
NPFI also provides up to 1 year of pro bono hosting support for an instructor-led open source software product while it is being developed for a particular client. This support is aimed at facilitating agile developer-client interaction as the product is being developed. At the end of the development period, NPFI will assist the instructor and client to transfer the product to a commercial hosting service, including the client’s own website provider, for productive use.
All inquiries about NPFI technical support or hosting support on a particular HFOSS project should be directed to Allen Tucker.